Shipping Policy
Payment:
Customer purchase and payment indicates understanding and agreement of our shipping, returns, and exchange policies as outlined in our site.
Shipping: Please allow for 1-3 business days for order processing.. All in-stock items can be shipped either by USPS Priority Mail (2-3 days) and First-Class Mail Parcel (3+days). International Shipping option is also available. Please note that USPS Priority Mail comes with a $50 maximum insurance. For USPS First Class Mail, international shipment, or for orders exceeding the $50 maximum insurance provided by Priority Mail, additional shipping insurance may be requested at the customer's expense. If insurance is not requested/paid, seller is not responsible for items lost in transit by mail carrier. You must contact USPS as soon as possible if items are not delivered to you within 5 days of shipping.
Local Pick-up: This option is available for Austin, TX residents and surrounding areas only. Prior set up is required before picking this option. Contact us through Facebook www.facebook.com/halohalocharms or via email at cs@halohalocharms.com for prior authorization/meeting set-up.
International Orders: All in stock items will be shipped through First-Class International Package (generally 5-10 days). Please note that buyer is responsible for any custom fees, duties, and additional taxes required by your country. Be aware that international shipping generally takes two weeks or less, but may take up to a month due to customs, which we have no control over.
Taxes - only orders in Texas are automatically charged a sales tax.
Customer purchase and payment indicates understanding and agreement of our shipping, returns, and exchange policies as outlined in our site.
Shipping: Please allow for 1-3 business days for order processing.. All in-stock items can be shipped either by USPS Priority Mail (2-3 days) and First-Class Mail Parcel (3+days). International Shipping option is also available. Please note that USPS Priority Mail comes with a $50 maximum insurance. For USPS First Class Mail, international shipment, or for orders exceeding the $50 maximum insurance provided by Priority Mail, additional shipping insurance may be requested at the customer's expense. If insurance is not requested/paid, seller is not responsible for items lost in transit by mail carrier. You must contact USPS as soon as possible if items are not delivered to you within 5 days of shipping.
Local Pick-up: This option is available for Austin, TX residents and surrounding areas only. Prior set up is required before picking this option. Contact us through Facebook www.facebook.com/halohalocharms or via email at cs@halohalocharms.com for prior authorization/meeting set-up.
International Orders: All in stock items will be shipped through First-Class International Package (generally 5-10 days). Please note that buyer is responsible for any custom fees, duties, and additional taxes required by your country. Be aware that international shipping generally takes two weeks or less, but may take up to a month due to customs, which we have no control over.
Taxes - only orders in Texas are automatically charged a sales tax.